How can I purchase a Mi.com Gift Card?
To purchase Mi.com Gift card, please follow below mentioned steps:
1.Click on Mi Gift Card option on Mi.com
2.Select a gift card
3.Enter recipient email address
4.Select or enter the Gift Card value
6.Make payment using your credit card, debit card or net banking
7.On successful payment, the Gift Card details will be sent to the recipients email address.
I just received a Mi Gift Card on my email. How do I use it?
You may click on the “Add to Mi Account” link on the My account -> Mi Gift Card and enter your 16 digit Gift card number and 6 digit PIN received on the email. Follow the below mentioned steps to redeem the gift card:
1.Select ‘Gift Card’ from ‘Use Gift Card'.
2.Click on ‘Place Order’
3.If the applied gift card amount is less than the order amount, then make pay the balance by choosing one of the payments option.
4.The redeemed amount will be deducted from your Gift Card's available balance.
5. Gift Cards can be redeemed on app version 2.12.4 or above.
How do I check the available balance or expiry date on my Gift Card?
Click on My Account-> My Gift Card to check the available balance and expiry date of your gift cards.
Does Mi Gift Cards expire?
Yes, Mi Gift Card expires in 12 months from date of issue.
What should I do if, I have not received the e-mail that had Gift Card details?
The sender can resend the Gift card e-mail from My orders section.
How do I cancel a Gift Card?
We will not be able to perform cancellations and refunds after you have placed the order. Please review your order to ensure value entered is correct and the recipient details are accurate before completing your purchase.
What can I do to ensure that the Gift Card is delivered to the recipient?
We adhere to the industry best practices to ensure successful delivery of the Gift Card email. It is possible that some email clients may treat the Gift Card as Spam/Junk.Please ensure that:
1.Correct email address of the recipient is provided;
2.The recipient's e-mail inbox allows emails from the domain '@xiaomi.com'
What happens if I need to return something I purchased with my Gift Card?
Partial or full Payment made through Gift Card will be refunded to the same Gift Card.
How many Gift Cards can be used in one transaction?
You may use up to 10 Gift Cards in one transaction.
WHAT IS THE USER TERMS & CONDITIONS