Mi Extended Warranty

Congratulations on purchasing this protection plan. Please read the terms and conditions, so that you understand the coverage under this plan.

Note: The terms contained herein are specific terms and conditions applicable to the specific product i.e. Mi Extended Warranty.

This is applicable only on Mi LED Smart TV.

Mi Extended Warranty Features:

100% Cashless Repairs

Truly Unlimited repairs

Free Pickup and Drop

Genuine spare parts

MI EXTENDED WARRANTY – SERVICE DESCRIPTION AND TERMS & CONDITIONS

This “Mi Extended Warranty” has been entered into between OneAssist Consumer Solutions Private Limited, herein after referred to as "OneAssist", incorporated under the Companies Act, 1956 and having CIN U93090MH2011PTC218163 and the name & address of the customer, herein referred to as “Customer”, mentioned in the application form.

DEFINITIONS

The definitions as set out herein are in addition to the definitions as set out in the General Terms.

CUSTOMER CONSENTS AND CONFIRMATIONS

CANCELLATIONS/ RENEWAL/TERMINATION

OneAssist will cancel the Plan if the Customer has at any time:

i) agreed to help any third party to try to fraudulently or dishonestly obtain money from OneAssist or the Insurer; or
ii) is in violation of applicable law as may be relevant to the use of the Plan(s); or
iii) failed to meet the Terms and/or the Plan Terms, or to act in good faith, openly, honestly and in a bona fide manner towards OneAssist or the Insurer including by providing false or inaccurate information; and iv) Customer fails to return to OneAssist or its authorized Service Partner(s) any goods/devices temporarily lent to him/her which are to be returned/reimbursed/paid as per the terms of the Plan to OneAssist or to its authorized Service Partner. No separate cancellation will be allowed for Mi Extended Warranty Plan.

WHAT MI EXTENDED WARRANTY COVERS

Mi Extended Warranty replicates the manufacturer’s warranty against any malfunctions or breakdown for the duration opted for by you. In consideration of the Plan fee paid by you, we will provide the cost of repair for the covered breakdown of your product as mentioned in the contract, during the period of extended warranty, subject to the terms and conditions, exceptions and limitation content herein.

We will organize for the repairs to normal operating condition or replace at our discretion with an equivalent product or provide a settlement by way of monetary settlement at our sole discretion, after it has suffered a covered break down during normal use.

This contract covers the cost of parts and labour for the product on an onsite service basis. Cost of local transportation is covered, if required, for transporting the unit to the service center and back for repairs which are not technically advisable to be performed at your premises.

CONDITION OF COVER

CUSTOMER RESPONSIBILITY

EXCLUSIONS APPLICABLE UNDER THE CONTRACT

TERMS OF REPLACEMENT

If we offer to replace your product due to any reasons, we will offer you a replacement product or a monetary settlement amount reflecting prevailing market value of your product post applicable depreciation at our sole discretion.

Depreciation will be applied on the Sum Insured as follows:

Time Depreciation
1st year of Mi Extended Warranty 15%
2nd year of Mi Extended Warranty 30%

If we compensate you as above, all our obligations under this contract will be deemed fulfilled and there will no longer be any coverage under the plan.

CHARGES AND PAYMENT

GOVERNING LAW & JURISDICTION

LIMITATION OF LIABILITY

TERMINATION OF PLAN

In addition to the typical termination that exists in OneAssist Mi Extended Warranty T&C, the Plan will be terminated in the following scenarios:
At the closing hours of the coverage end date and if we replace your product or offer you a monetary settlement in lieu of the same, whichever happens earlier.

CLAIM PROCESS

MISCELLLANEOUS